Privacy Policy
Effective Date: May 7, 2025
This Privacy Policy explains how Citrine (“we,” “our,” “us”) collects, uses, stores, and discloses information, including personal information, in connection with our business operations and website. By accessing our website or providing information to us, you agree to the terms of this policy.
1. Information We Collect
We may collect and retain the following information:
- Personal Information you voluntarily provide, such as your name, phone number, email address, or property interests.
- Automated Information through cookies and analytics tools, including IP addresses, device identifiers, browser type, and user activity on our website.
- Transactional or Property Interest Information relating to inquiries, purchases, or communications with us.
We may combine this information with other data from public sources, service providers, or affiliates.
2. How We Use Your Information
We reserve the right to use collected information for any business-related purposes, including but not limited to:
- Responding to inquiries or service requests.
- Marketing and promotional campaigns, including remarketing or profiling.
- Improving user experience and website functionality.
- Internal business analysis and planning.
- Contacting you about new products, services, or offerings.
- Meeting legal, regulatory, or operational requirements.
Consent is implied by use of the website or provision of information unless otherwise required by law.
3. Disclosure of Information
We may disclose your information without further notice in the following circumstances:
- To affiliates, partners, consultants, contractors, service providers, or agents who perform functions on our behalf.
- As part of a sale, merger, acquisition, or business transaction involving our company.
- When required or permitted by law, or in response to legal process or requests from public or regulatory authorities.
- To enforce our terms or protect our rights, operations, or users.
We do not guarantee notification in advance of such disclosures.
4. Storage, Transfers, and Retention
Your information may be stored or processed by us or third-party service providers with whom we have business relationships. We are not responsible for ensuring these third parties adhere to any specific jurisdiction’s privacy standards.
We retain information for as long as we determine it is useful for business or legal purposes and may destroy it at our discretion.
5. Cookies and Tracking
Our website uses cookies, web beacons, and analytics tools (e.g., Google Analytics) to collect technical and behavioral information. This includes data used for advertising, personalization, and remarketing purposes.
You can control cookie settings through your browser, but disabling cookies may affect your site experience. We do not commit to honoring Do Not Track signals.
6. Third-Party Services
Links to third-party websites or services are provided for convenience. We are not responsible for their privacy practices and make no guarantees regarding their handling of your data.
7. Your Choices
You may contact us to:
- Request access to the personal information we hold about you.
- Withdraw consent from marketing communications (where applicable).
- Request updates or corrections to your data (subject to our discretion and records retention needs).
To make any of these requests, please contact us at info@citrinehomes.ca.
We reserve the right to decline requests that are unreasonable or not legally required.
8. No Guarantee of Security
While we implement security measures to safeguard your information, no system is completely secure. We do not guarantee the absolute security of your data and disclaim liability for unauthorized access or breaches.
9. Children’s Information
Our services are not directed at individuals under the age of 13. We do not knowingly collect personal data from children, and any such data received may be deleted without notice.
10. Changes to This Policy
We may update this Privacy Policy at any time without prior notice. Your continued use of the website and our services constitutes your acceptance of any changes.
11. Contact Us
For questions about this policy or our privacy practices:
Citrine
Email: info@citrinehomes.ca
Phone: 672-999-8200